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Omar Financial Help Center

Frequently Asked Questions
We have high call volumes. Most questions can be answered more quickly on our Help Center.
Our goal is to provide the very best service and we are always looking for ways to improve. 

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Get My Payment

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Get My Payment

 

Why can't I access Get My Payment? (added March 13, 2021)
 

To use Get My Payment, you must first verify your identity by answering security questions. (See Error Messages/Lockouts for more information if you can't access Get My Payment.)

If your answers don’t match our records multiple times, you’ll be locked out of Get My Payment for 24 hours for security reasons. If you can’t verify your identity, you won’t be able to use Get My Payment. Don’t contact the IRS for assistance with a lockout; IRS assistors can’t unlock your account. For more information, see Error Messages/Lockouts.

If you can’t get your payment status because you’ve been locked out, you must wait 24 hours and try again.

If you verified your identity and received “Payment Status Not Available,” this means either we have not processed your payment yet, we do not have enough information to issue you a payment or you are not eligible for a payment.

                                              WE SPEAK YOUR LANGUAGE

                                              We have a multicultural team of Tax Advisor

                                              To serve you better, we have a multicultural team of Tax Advisor that reflect our diverse communities of Malden, Revere, Somerville, Medford, Quincy, Lynn, Cambridge, Arlington and Greater Boston Area. 
                                              • At Omar Financial, communication is never a barrier.  
                                              • We speak French, English, Spanish, Arabic, Tamazight, Portuguese, Hindi, Nepali, Albanian, Filipino, Cantonese, Mandarin.
                                              • Our staff speaks several languages. When you come to Omar Financial, you can have peace of mind knowing that our team will understand you and that you will understand us. If English is not your preferred or first language, ask to speak with someone who speaks your language of choice.

                                              My Refund - Payment

                                              Check the status of your refund or Make a payment online for State and Federal
                                              Important Phone Numbers

                                              IRS & State 

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                                              If you have any comments or suggestions, they would be greatly appreciated.

                                              Omar Financial

                                              Our goal is to provide the very best service and we are always looking for ways to improve. 
                                              Need help, we're here for you!

                                              Omar Financial Help Center

                                              We have put together a list of some of the most frequently asked questions about our various Services. If you are unable to find the answer to your question or need further assistance please contact us , and one of our teams will be in contact with you as soon as possible.
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                                              Have a question? We’re happy to help!